Terms of Use

CulinaX is run by Youssef Hesham, an independent developer based in Egypt (“we”, “us”). By creating an account or using CulinaX you agree to these terms. If you do not agree, please do not use CulinaX.

• You must be at least 16 to use CulinaX.
• Give your real email address and keep your password to yourself. You are responsible for what happens on your account.
• One account is for one person. A shared kitchen lets the people you live with use theirs together.
• Tell us at [email protected] if you think someone else has got into your account.

Some of CulinaX is seen by other people: messages between coaches and clients, coach listings, reviews, and anything you share with people in your kitchen. Everything you post there must follow these rules. Do not post or send:

• Harassment: bullying, threats, or targeting someone.
• Hate: attacks on people for their race, ethnicity, religion, nationality, disability, sex, gender, sexual orientation or age.
• Sexual content of any kind.
• Spam and scams: advertising, chain messages, fake reviews, or asking for money under false pretences.
• Dangerous health advice: anything that encourages disordered eating or self-harm, extreme or unsafe diets, or claims that food or supplements cure illness.
• Impersonation: pretending to be someone else, or to hold qualifications you do not have.
• Anything illegal, or other people's private information without their permission.

We can remove content that breaks these rules, hide coach listings and reviews, and suspend or close the accounts behind it, with or without warning depending on how serious it is.

If you see something that breaks the rules, report it: there is a Report button on every chat message, coach listing, review and Sage answer. A person reads every report, and the other side is not told who reported them. You can also email [email protected].

You can block anyone you have dealt with from their listing or your chat with them. Blocking hides you from each other, stops messages both ways, and ends any coaching between you. You can unblock people in Settings.

• CulinaX Plus unlocks Sage. The Coach plan is for personal trainers and includes everything in Plus. Your kitchen, recipes, planner and diary stay free.
• Both are subscriptions that renew automatically, monthly or yearly, at the price shown before you buy, until you cancel.
• In the apps you buy through Apple or Google, under their terms. On the website you buy through Paddle, our reseller and the merchant of record, under theirs.
• Cancel any time: in your App Store or Google Play account settings if you bought in the app, or from Manage subscription on the CulinaX Plus page if you bought on the website. You keep your plan until the end of the period you have paid for.
• We do not refund part-used periods, except where the store you bought from or the law requires it. Refunds for app purchases are handled by Apple or Google.
• If a price changes, we or the store will tell you before it applies to you.

Sage is an AI assistant, powered by Google's Gemini. It writes recipes, answers questions, estimates nutrition, reads receipts and recipe pages, and plans your week. It can be wrong: it can misread a label, get a quantity or a cooking time wrong, or miss an allergen. Check what it says, especially about allergies and food safety. Its answers are suggestions, not professional advice of any kind.

Sage only works once you have allowed it to send what it needs to Gemini, and you can switch that off in Settings. If Sage says something harmful or offensive, use Report on that answer.

CulinaX is not a medical service. Calorie and nutrition figures, targets and diet plans are estimates and general guidance, not a diagnosis or treatment. CulinaX isn't medical advice. Check with a doctor or dietitian before big changes to what you eat, especially if you have a health condition.

If you are struggling with eating, please talk to a doctor or a support service in your country. In an emergency, call your local emergency number.

• Coaches are independent. They are not employed by CulinaX and do not act for us. A Verified badge means we have seen evidence of a qualification; it is not a guarantee of anyone's advice.
• Any payment between a client and a coach happens outside CulinaX and is a matter between them. CulinaX does not take part in it and cannot settle disputes about it.
• CulinaX is not responsible for coaching advice. Coaches are responsible for their own qualifications, insurance and the advice they give, and must follow the community rules.
• Coaches may use what a client shares only to coach that client, must keep it confidential, and lose access to it when the coaching ends.
• Either side can end a coaching at any time.

Use CulinaX for what it is for. Do not:

• break or get around its security, or use someone else's account;
• scrape it, use bots on it, or put it under unreasonable load;
• copy, resell or reverse engineer it, except where the law allows;
• use it for anything unlawful, or to harm other people.

What you put into CulinaX stays yours. You let us store it and show it to the people you choose (your coach, the people you share a kitchen with, anyone viewing your listing or review) so that CulinaX can work. A recipe you share by link can be opened by anyone who has the link, and may appear in search results. Recipes imported from other websites credit the original, are for your own cooking, and are never listed in search results.

You can delete your account at any time: on the website in Settings, or in the app under the You tab. It deletes your data as the Privacy Policy describes. Deleting your account does not cancel a subscription; cancel that separately, as in section 5. We may suspend or close an account that breaks these terms.

We work hard to keep CulinaX running and accurate, but we provide it as it is, without promises that it will always be available or free of mistakes. As far as the law allows, we are not responsible for indirect losses, for what you cook or eat, for allergic reactions, or for advice from Sage or a coach, and our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing here limits rights you have under consumer law that cannot be limited.

We may change these terms as CulinaX changes. We will update the date at the top, and tell you in CulinaX before a significant change takes effect. Carrying on using CulinaX after that means you accept the new terms.

These terms are governed by the laws of Egypt, and the courts of Egypt can hear any dispute about them. If you live elsewhere, you keep the protection of the consumer laws of your own country.

Questions about these terms: [email protected].